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The Rewards of Doing Nothing

August 18, 2010 Uncategorized 5 Comments

iStock_000001624872XSmallby Mike O’Mary

More than 20 years ago, Marsha Sinetar wrote a book called Do What You Love, The Money Will Follow. It’s a nice idea, but I’m not sure the premise bears out. Perhaps it worked for the author—assuming, of course, that she “loved” writing a how-to book and making lots of money. But what if you “love” hanging out at coffee shops or eating donuts or taking long naps in the afternoon? It’s hard to see how the money is going to follow you to any of those places.

Or what if you love something but aren’t very good at it? I know lots of people who play golf, for instance, but most of them could never make a living at it. But then again, making a living at golf doesn’t necessarily have to mean making millions of dollars on the professional tour. Every course in the country has a golf pro or two or three to run the pro shop and give lessons. There are also people who sell equipment and organize tournaments and arrange trips for people who want to go to Myrtle Beach or Hilton Head for a golfing vacation. So I suppose you could stretch things a bit to say those people are all doing things that they love—although you don’t have to stray too far from the main subject before it starts to sound less like something you love and more like work.

So in the end, I guess I don’t buy the notion that you can do what you love and the money will follow. I think it’s usually the other way around: You usually end up paying money in order to do what you love. So I think I’m going to write a book called How to Find Out Where the Money Is and Do Something to Get It So You Can Turn Around and Spend It to Do Things You Love. But that’s a pretty long title and writing it sounds like a lot of work. Maybe the best thing is to just forget about the money altogether. You don’t need that much to hang out at a coffee shop anyway.

Mike O’Mary is founding dreamer of Dream of Things, a book publisher currently accepting creative nonfiction stories for anthologies on 14 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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Two Quotes

August 4, 2010 Uncategorized No Comments

iStock_000012305069XSmallby Mike O’Mary

I have two quotes for you today. The first is from Maurice Sendak, the award-winning author of many children’s books, who once made the pointed observation that, “There must be more to life than having everything.” Unfortunately, he didn’t say what more there must be.

I used to subscribe to a newsletter called “The Meaning of Life.” Although it had the same title as the Monty Python movie, it was not a humorous newsletter. It was a serious attempt by a University of Chicago professor of philosophy to help people find and examine the things that add meaning to their lives.

At various times, the newsletter examined various traits and values that can help bring meaning to your life. Things like integrity, enthusiasm, honesty and spontaneity, among others.

Those are all things that we strive for in our lives. But it’s important to realize that those things are intertwined. You can’t have enthusiasm without integrity, for example, or spontaneity without honesty.

Those thoughts are not my own. I didn’t make the connection until I came across the following quote from Robert Schuller: “Integrity makes enthusiasm possible. Only honest people are subconsciously liberated to be totally spontaneous. Without that quality, enthusiasm is contrived and not an authentic motivating factor in life.”

If you want to have enthusiasm and be spontaneous, you have to be honest and have integrity. There are no shortcuts. And if you want to do more than “have everything,” you must aspire to “be” something. Being honest and having integrity is a pretty good place to start.

Mike O’Mary is founding dreamer of Dream of Things, a book publisher currently accepting creative nonfiction stories for anthologies on 14 topics, including an anthology titled “Advice You’d Like to Pass on to Others.”

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“Added Value”

July 21, 2010 Uncategorized 1 Comment

DSCF0570by Mike O’Mary

If you talk to businessmen and entrepreneurs today, they are all busy trying to “add value” for their customers. So, in the spirit of helping you get your money’s worth, here is one man’s guide to finding good values in today’s world.

A plain cheeseburger at most restaurants is a “good value.” On the other hand, anything advertised as a “Value Meal” is probably a waste of money.

Merlots and cabernets from Washington state are usually a good value. Pinot noirs from Oregon, meanwhile, have gotten a bit pricey and still don’t come anywhere close to rivaling French burgundy.

Here’s a no-brainer: Your local public radio station is a good value. Meanwhile, any radio station that plays hours of prerecorded schlock interrupted only by long bursts of monster truck rally commercials has little of value to add to our lives.

Books and compact disks are good values. For $14, I can purchase a book that contains the 25 best essays of the past year. Or for about the same amount of money, I can own a recording of Duke Ellington performing live at the 1956 Newport Jazz Festival. Now that’s a good value.

Compared to books and CDs, most video games are a poor value. I’m sure the graphics have gotten better since I last played a video game, but what’s the point of enhancing something that remains a colossal waste of time?

And finally, for my money, a round-trip ticket to Paris is one of the best values on the market today. In comparison, paying 40 cents to drive on I-88 from DeKalb to Aurora is a waste of money. The road is in terrible shape, and then when you get there, you’re still only in Aurora! I suppose it could be worse. You could start in Aurora and end up in DeKalb. Either way, you’re better off forking over the extra money to get to France.

Mike O’Mary is founding dreamer of Dream of Things, a book publisher currently accepting creative nonfiction stories for anthologies on 14 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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One Man’s Deliverable is Another Man’s Takeaway

July 14, 2010 Uncategorized 2 Comments

Passing the Torchby Mike O’Mary

In the past, I’ve occasionally talked about how to get ahead in the workplace. I’ve also talked about the preponderance of clichés and buzzwords in the business world. So you can imagine my feelings of horror when I recently sat in on a meeting and heard people talking about “takeaways” and “deliverables.”

When it comes to buzzwords, I have one simple question: Talk to me in English!

Okay, that wasn’t a question. But can somebody explain to me why people are using the word “takeaway” when what they really mean is that they learned something useful? Or why people use the word “deliverable” when what they are really referring to is a product or a report?

You can talk about takeaways and deliverables if you want, but it would be a whole lot easier on the rest of us if you simply had the words “Recent MBA grad” tattooed on your forehead.

Life used to be so simple. I had an “in” basket and I had an “out” basket. In order to keep up with the times, I relabeled my baskets to say “takeaways” and “deliverables.” But that just seemed to confuse people. I was constantly finding deliverables in my takeaway basket and vice versa. To me, that was the real test. The buzzwords fell short. So I went back to the old in and out. Seems to work fine.

I still use the terms deliverable and takeaway though. “Deliverable” as in “I’d like a pepperoni pizza—and make that deliverable.” And “takeaway” as in “If Dick has three things in his in box and Jane takes away two, can Dick leave early and pick up the pizza on his way home?”

Mike O’Mary is founding dreamer of Dream of Things, a book publisher currently accepting creative nonfiction stories for anthologies on 14 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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When In Doubt, Promote Yourself

July 13, 2010 advice 1 Comment

when in doubt promote yourselfby Joe Wallace

I’m not a big believer in writer’s block. I personally have found that I can always write about SOMETHING…maybe I’m just a loudmouth. But there are times when you feel at a loose end, like you don’t really know what to do next. You’re paralyzed by indecision, worry or some other trouble nagging at you. You know you need to do SOMETHING. Send a query, do a follow up, look for some new ways to earn money from your writing…but you can’t shake that feeling of not being able to start.

Sound familiar?

When I get into that sort of rut, I fall back on one of my oldest rules. “When in doubt, promote yourself.”

That could be as simple as posting a comment on someone else’s blog with a link back to your own (in a non-spammy way, naturally) or as elaborate as dropping a fellow blogger a line to ask about doing a guest blog post. My motivation for this is to spend as much time moving forward as possible, and no time standing still even in times of doubt, worry or indecision.

If you get stuck, just drop what you’re trying to do for a bit and work on some shameless self-promotion. You can always think of a new way to push your personal brand a bit further out into the marketplace, even if it’s just a quick update and tweak of your resume page or an e-mail to a potential client to say “I’m here.”

… Continue Reading

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Feeling Listless?

iStock_000000170956XSmallby Mike O’Mary

Do you keep a “to do” list? I do. Don’t ask me why. I used to think I kept a list to help keep me organized. And I suppose that’s true, because making a list does helps me prioritize things. But more important to me was the belief that if I wrote it down, I wouldn’t have to worry about remembering it later. And if I didn’t have to worry about remembering anything, I could run around leading a happy-go-lucky, carefree existence.

But for some reason, it doesn’t seem to work that way. Instead, I walk around like Atlas, but instead of the weight of the world on my shoulders, it’s the weight of my little to-do list.

Every once in a while, I pull the list out and study it. Sometimes I even catch myself moving my lips as I read my list–sort of like saying my own little prayer or penance several times a day. Then I put the list away, confident that everything I need to worry about is there, tucked safely in my pocket.

Unless, of course, I forget to put something on my list. This thought had me so worried for a while that I began writing things down on little scraps of paper and stuffing them in my pocket to be added to the master list at a later date. This, I usually did on Saturday morning, and I always took great pleasure in scratching “consolidate lists” off my to-do list.

But then I realized it was kind of ridiculous to keep a list of things to be added to your list. So now I’m back down to just one list.

Well, sort of. I mean I do have separate lists for work and for home. I also have a third list somewhere of longer-term, personal goals. I’m pretty sure one of my long-term goals was to stop keeping lists. Unfortunately, I don’t know where I put my list of long-term goals. Guess I’d better add “find list of long-term goals” to my to-do list for this week.

Mike O’Mary is founding dreamer of Dream of Things, a book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled Making Waves – Stories About Role Models Who Inspire and Motivate Us.

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Work/Life Balance

3072384397_bc6e77512bby Mike O’Mary

I was talking with a friend recently who is trying to find “balance” in his life. “Balance” meaning the appropriate mixture of work, family life and other interests while fulfilling his various duties as employee (or in this case employer), spouse, parent, neighbor and citizen.

Finding the right mixture is not an easy task. In older automobiles, they used a thing called a “choke” to adjust the mixture of fuel and oxygen to just the right level. Today, we have fuel injection. But neither makes for a very attractive metaphor. Would you rather choke off a part of yourself trying to find the proper balance, or do you just mainline everything and hope you don’t overdose?

I think when people talk about balance, they are really talking about happiness. And so I referred my friend to the following poem. This is “Happiness” written by Carl Sandburg in 1916.

I asked professors who teach the meaning of life to tell me what is happiness.
And I went to famous executives who boss the work of thousands of men.
They all shook their heads and gave me a smile as though I was trying to fool with them.
And then one Sunday afternoon I wandered out along the Desplaines river.
And I saw a crowd of Hungarians under the trees with their women and children and a keg of beer and an accordion.

I think you could substitute the word “balance” for “happiness” in that poem and it would still work. Either way, Sandburg’s words still hit home some four-score and fourteen years after he wrote them.

When is the last time you danced by the river with your “women and children and a keg of beer and an accordion”? If you haven’t done it — or something similar — lately, your life might be teetering slightly out of balance.

Mike O’Mary is founding dreamer of Dream of Things, a book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled Making Waves – Stories About Role Models Who Inspire and Motivate Us.

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How to Get Ahead at the Office: Part Three

June 9, 2010 Uncategorized No Comments

iStock_000008791456XSmallby Mike O’Mary

Note: This is Part Three in a series of sporadic commentaries on how to get ahead at the office. These tips may not directly apply to your career as a freelancer, but if you have corporate clients, it’s important to understand life on the inside.

In previous posts, I talked about climbing the corporate ladder by attending lots of meetings and by expressing lots of opinions at those meetings. Don’t forget, it doesn’t matter if you express a series of opinions or just the same opinion over and over again. The important thing is to be noticed.

Today, I’d like to talk about a special kind of meeting: the employees’ meeting with management.

The first thing you need to know is that management doesn’t want this meeting any more than you do. They’re only doing it because somebody in HR told them you want more meetings. (If you don’t remember being asked, it was probably one of the questions in that survey you didn’t answer.)

The second thing to remember is that as long as you have to go to an employee meeting, you may as well turn it to your advantage. How do you do that? By asking a question. Sure, your friends will accuse you of sucking up, but you’ll have the last laugh when you get that 2-1/2 percent raise while your friends’ wages are ravaged by inflation.

But you can’t just ask any question. You have to ask an innocuous question–the equivalent of a fastball down the middle. Here are some time-tested questions from past employee meetings:
“What is our biggest challenge?”
And, “What is our biggest opportunity?”
And, my personal favorite, “Should we focus on increasing revenue, cutting costs, or both?”

If you ask a follow-up question, be careful. This is not the time to get testy or trivial. Follow ups like, “Are you calling me a liar?” or “Can I have another donut?” will not further your career. Instead, just ask, “What can employees do to help?” and then take your seat. The most difficult part will be resisting the urge to scream. But you can do it. You’re a professional, and you’re on your way to the top.

Mike O’Mary is founding dreamer of Dream of Things, a book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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How to Get Ahead at the Office: Part Two

June 2, 2010 Uncategorized No Comments

iStock_000008423429XSmallby Mike O’Mary

Note: This is Part Two in a series of sporadic commentaries on how to get ahead at the office. These tips may not directly apply to your career as a freelancer, but if you have corporate clients, it’s important to understand life on the inside.

Two weeks ago, I talked about working your way up the corporate ladder by attending lots of meetings. The key is to hang around just as meetings are beginning and don’t leave unless someone specifically tells you to.

But getting inside the meeting room isn’t enough. If you really want to get ahead, you’ll have to express “opinions” and “ideas.” New ideas can be pretty scary to some people, so I recommend sticking to opinions.

The first thing to remember is that no matter what topic is being discussed or how little you know about it, it is very important for you to voice your opinion. In the meeting room, it’s quantity, not quality, that counts. It doesn’t even matter if you express a series of opinions or just the same opinion over and over again. The important thing is to be heard — otherwise nobody will ever benefit from your unique experiences and observations.

If possible, try to monopolize the floor during the early part of a meeting. Use a loud voice to keep everyone’s attention, and don’t be shy about talking over others if they try to interrupt you.

If you happen to be at a meeting where somebody actually comes up with an idea, don’t be afraid. Instead, reflect for a moment, then say something like, “I think Jim’s idea might be worth exploring.” Jim will appreciate the support, and you will have taken a step toward establishing yourself as an authority figure.

Finally, as the meeting begins to wind down, it’s time to let other people talk. People like to hear their own voices, so if you let them talk, they’ll leave the meeting with a good feeling. The best part is, you don’t even have to listen. You’ve already given your opinions — and lots of them. So sit back and have another donut. You’ve earned it.

Next time: Part Three on how to get ahead at the office.

Mike O’Mary is founding dreamer of Dream of Things, a book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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How to Get Ahead at the Office: Part One

May 19, 2010 Uncategorized 2 Comments

Business Peopleby Mike O’Mary

This is Part One in a series of sporadic commentaries on how to get ahead at the office. These tips may not directly apply to your career as a freelancer, but if you have corporate clients, it’s important to understand life on the inside.

The most important thing to keep in mind as you attempt to work your way up the corporate ladder is that it is very important to attend as many meetings as possible. Attending meetings serves the dual-purpose of allowing you to network while also preventing you from having to do any actual work. What better excuse for being unable to assist with the latest corporate crisis than to say, “I’d love to help, but I’m tied up in meetings all day.”

So let’s say you want to attend more meetings, but maybe you’re a new employee. How do you work your way in to the inner circle?

One of my favorite strategies has been to be conveniently passing by a conference room with cup of coffee and notepad in hand just as people are beginning to congregate for a meeting. If you happen to know a meeting participant, stop and chat. If you don’t know any of the participants, just walk up to a stranger, introduce yourself and ask, “What’s up?” Nod with interest and prolong the chitchat until the meeting organizer says, “Let’s get started.” The key here is not to leave unless somebody specifically tells you to. If you prefer a more direct approach, look the meeting organizer in the eye and say, loud enough for all to hear, “Do you want me to leave?”

Occasionally, you’ll encounter a seasoned veteran who will stare right back at you and say, “Yes. Get out. Now.” But more often than not, the person will avert your intent, preferably slightly maniacal, gaze and mumble, “No. Why don’t you stay?” They might even apologize for not inviting you in the first place. Next thing you know, you’re drinking free coffee, eating donuts and doodling on your notepad. You’ve taken your first step into the inner circle.

Tune in next week for Part Two of this series and learn how to get noticed once you’re inside the meeting room.

Mike O’Mary is founding dreamer of Dream of Things, an independent book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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Running Sidehill on Loose Gravel

May 12, 2010 Uncategorized No Comments

18 rock climbing iStock_000006307944Smallby Mike O’Mary

One summer, a friend took me hiking up 9,000-foot-high Decker Peak in Idaho’s Sawtooth Mountains. The experience provided me with a strong sense of accomplishment, and the solitude, the view and the cleansing effort it took all combined to make the world seem less complex. At that moment, it seemed that it might, in fact, be possible for us to control our own fates.

When you descend from the Sawtooths, you can follow the stream beds down until they take you to a lake at the base of the mountains, or you can go sidehill around the mountain until you are above the lake, then head straight down. We decided on the latter.

We made good time until we came to some steep, vertical strips of decomposed granite, nature’s equivalent of silicone-coated marbles. Each strip was 20 yards across and stretched from the granite peak above us to as far down the mountain as we could see.

Crossing the strips required constant motion because as soon as you put a foot down, the granite started to slide down the mountain. The only way to avoid going down with it was to keep moving. We went sidehill on loose gravel for the next few hours until we were off the mountain.

I often think about that hike because when you’re a kid, you don’t control your own fate, but you temper that knowledge with the thought that someday, you’re going to grow up and the world will be your oyster. But the older you get, the more you realize most of us are just a bunch of big kids. We do adult things–we work, we make house payments, we pay taxes–but control is an illusory thing. It’s like running sidehill on loose gravel. In the end, people seem much happier when they stop pursuing control and start seeking meaning…because at that point, you begin to establish a foothold on solid ground.

Mike O’Mary is founding dreamer of Dream of Things, an independent book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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Playing the Numbers Game at Work

by Mike O’Mary

iStock_000009209243XSmallI used to work at a company where people were very conscious of job levels. After a big meeting of top company managers, one of my coworkers approached me: “Hey, Mike,” he said. “I didn’t know you were a nine.” Before I could inform him that I was not a nine, he continued in a hushed tone: “A bunch of us nines are getting together after work for pizza and beer tomorrow. Don’t tell any sevens or eights.” Then he hurried off.

I suppose most companies have some internal method of ranking various job classifications. At that particular company, you climbed the ladder from level one to level two to three, on up. It was sort of like Donkey Kong. How high can you get?

I don’t know how far the numbering system went, but reaching level nine held special significance. They didn’t give you a key to the executive washroom or anything like that. (That would have been silly–especially since there was already an armed guard at the washroom entrance and you had to show two picture I.D.s to get in. I showed my library card and prom picture.) But being a level nine did have its advantages. For one thing, it meant you got to go to big meetings of top company managers. You also got an assigned parking space, a slightly larger cubicle and a free annual physical. I think being a nine also meant that you are allowed to use the two-ply toilet paper. And, of course, nines were allowed to punch sevens at will.

I didn’t get a chance to tell my coworker that I was not a nine. I was at the big meeting of top company managers because it was part of my job to report to other employees what happened at such meetings. I was on hand to listen and learn–and to change the light bulb in the slide projector if necessary.

Obviously, my coworker had taken my presence at the big meeting to mean that I, too, had a reserved parking place and an unchafed bum. Apparently, I could have passed myself off as a nine if I had really wanted to. At least nobody tried to hit me at the meeting. But I decided not to push my luck, so I skipped the pizza and beer that night. Besides, I had some fives to beat up.

Mike O’Mary is founding dreamer of Dream of Things, an independent book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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Delaying the Battle Against Procrastination

April 28, 2010 advice, lifestyle 2 Comments

iStock_000012465994XSmallby Mike O’Mary

Like a lot of people, I tend to procrastinate:

  • It took me five years to complete a two-year graduate program.
  • When I first started working, the stock market was at 800. (Yes, I know…that was a long time ago.) I finally got in at around 8,000 — right before the dot.com crash earlier this decade. (Hmmm…maybe I rushed things there.)
  • I’ve put off buying a new life insurance policy for over a year now because I know I’ll get a better rate as soon as I lose a little weight — which should happen pretty fast once I start exercising.
  • And I’m on track to die with more unwritten novels than any other writer in history.

It’s easy to say, “I’ve got too much to do,” but there’s usually more to it than that. For some, it’s fear of failure. For others, fear of success. Sometimes it’s a control thing. Sometimes, we procrastinate because we’ve never really made up our minds on the big issues…things like “What I want to do with my life.”

Oprah Winfrey once interviewed the late Scott Peck, author of The Road Less Traveled and other books. She noted that he was a prolific writer, traveled all over the country giving lectures, maintained a psychotherapy practice, and still managed to spend time with his family.

“How do you find the time to do all of this?” Oprah asked.

“I spend two hours a day thinking about what is important in my life and what is not,” said Peck. “I tell people I am praying so they will not interrupt. I do not spend any time on activities that are not important to my life. And, I don’t watch your show.”

I like that answer so much, I think I’ll give it a try. But it will have to wait til tomorrow. I’ve got too much to do today.

Mike O’Mary is founding dreamer of Dream of Things, an independent book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled “Advice You’d Like to Pass on to Others.”

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Turning Narcolepsy Into Opportunity

April 21, 2010 Uncategorized 3 Comments

iStock_000010695452XSmallby Mike O’Mary

Last week, I attended an all-afternoon meeting at work. The meeting consisted of slide presentations on the accomplishments of the past year and our plans for the coming year, plus a couple of bonus presentations on “The Power of Teamwork” and “Turning Challenges Into Opportunities.”

In addition to the less-than-scintillating content, the meeting was held immediately after lunch in a very warm room. Thus the danger of dozing off was high.

There are several ways to keep yourself awake in such situations. You can contort yourself in your chair until you are too uncomfortable to sleep. Or you can use a ballpoint pen to jab yourself in the thigh periodically. Another option is to get a big glass of ice water and pour a little on your crotch every 5-10 minutes. And finally, you can concentrate on your low-paying job or your lackluster career or the inept speaker—basically anything that will fill you with rage. It’s virtually impossible to fall asleep when you’re angry.

If you do fall asleep, you have several options. If it’s just a matter of your head nodding a little, don’t worry. You can always catch yourself and nod vigorously to the people around you. They’ll think you agree with whatever has just been said.

If you go so far as to slump up against the person next to you, just act like you meant to do it. Give them a nudge with your elbow and say, “This next part is good.” (This is also effective if you nod off at church.)

And finally, if you zonk out completely and fall out of your chair and wind up on the floor, stay down! There is no way to recover from this faux pas. It’s best to just wait for the paramedics. Better to have people think you suffered a heart attack or a seizure than to find out you thought the presentation on “Turning Challenges Into Opportunities” was boring. On the bright side, you’ll get out of the rest of the meeting.

Mike O’Mary is founding dreamer of Dream of Things, an independent book publisher currently accepting creative nonfiction stories for anthologies on 15 topics, including an anthology titled “Cubicle Stories: Life in the Modern Workplace.”

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Don’t Overpromise

April 14, 2010 Uncategorized 1 Comment

iStock_000000261349XSmall
by Mike O’Mary

I remember a sales rep from a commercial printer who would never tell me what I wanted to hear. I’d say, “Is there any way we can get that printed by May 1?” And he’d say, “Ooh! I don’t know…that’s tight.” Never once would he say, “Yep, no problem.” Yet almost invariably, it was no problem. He never overcommitted and always delivered on time.

As someone who used to do things like “commit” to being in downtown Chicago in 15 minutes when I was still 30 miles away, or “commit” to producing a draft of a 2,000-word article in two days when I knew it would take two weeks, I greatly admire that rep’s discipline. And I learned from him. It’s easy to tell people what they want to hear. And as a freelancer, you want to please your clients. But you will do them and yourself a favor if you are realistic when it comes to the commitments you make.

What is your track record as a freelancer? Do you deliver on time 100% of the time? Or is it more like 90%…or 75%…or 50%? If it’s less than 100% of the time, why is that? Is it because something unexpected came up, or were you just trying to do too much in too short a period of time?

Don’t fall victim to your desire to please clients by telling them what they want to hear. It’s better to please them by delivering on time. So set realistic deadlines and then meet them. If you can do those two things, you will always have repeat business–and your reputation will result in lots of referrals.

Mike O’Mary is founding dreamer of Dream of Things, an independent book publisher currently accepting creative nonfiction stories for anthologies on 15 topics.

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