by Joe Wallace
I was reading an interview at FreelanceSwitch and stumbled across a word I haven’t seen used in ages. Kaizen is a Japanese word (and concept) imported to the west by management types. The term basically translates as “improvement” but is used in context as “continuous improvement”.
It’s tied to a philosophy–you never stop learning ways to improve your business, and never stop looking for ways to make it more efficient.
Do you use kaizen in your freelance routine?