Increase response rates by customizing your query

By Jake Poinier

Coming into the final week of gathering participants for the annual Freelance Forecast, I emailed a few creative agencies specializing in freelancers to see if they’d be willing to send the surveys to clients and/or freelancers. In all honesty, the response was underwhelming. But there was one person (from Hire-Profile in Atlanta) who responded to my query brimming with enthusiasm about sharing the survey and the results within her network.

As we spoke on the phone and traded business histories, I asked her what had made her call me back. Her answer was instructive: Basically, she gets a lot of emails from people soliciting contact names and such, but she could tell that I’d put time into reading her website and making my email personal.

It was a reminder, above all, that you can’t let expedience get in the way of tailoring your message if you have a specific objective. In my case, I wasn’t trying to solicit a freelance job from her, but rather trying to get her to take some time to spread my survey around. As you can imagine, it’s even more critical if you’re actually trying to convince someone that you’re worthy of being hired and paid to do something.

Bottom line, customizing a query isn’t just about changing the name and publication or business category. It takes an investment in understanding what the prospect values — not just what you want to tell them. There’s a place in every freelancer’s arsenal for bigger, broadcast email campaigns, but you need to know when the surgical strike is the correct approach. It requires effort to have your message stand out…and if you don’t, you might be in danger of “Garbage out, garbage in.”

Contributing blogger Jake Poinier is the owner of Boomvang Creative Group, and blogs regularly at his Dr. Freelance blog.